FOR IMMEDIATE RELEASE

Thomas L. Cardella & Associates Announces Expansion

Thomas L. Cardella & Associates to open fifth location in Grinnell, IA

CEDAR RAPIDS, IOWA, JULY 7, 2009 -– Thomas L. Cardella & Associates today announced the company will expand operations in Grinnell, bringing approximately 80 to 100 jobs and over $3.5 million of annualized payroll to the City of Grinnell.

“We’re absolutely thrilled that Thomas L. Cardella & Associates are coming to Grinnell.  This is an ideal location for the company and we are pleased that they will be able to take advantage of it.  This is a company that is growing rapidly and we’re glad to be part of that growth. We look forward to having them in the Grinnell community,” stated Grinnell Mayor Gordon Canfield.

Thomas L. Cardella, President of Thomas L. Cardella & Associates, made the following statements, “We are thrilled to be expanding our operations into the City of Grinnell. Our clients are excited to have individuals from Iowa represent their business to their customers.” Cardella continued, “The strong work ethic and core values of the Grinnell community are the main reasons that we once again chose Iowa to expand our company.”

Thomas L. Cardella & Associates will offer employment opportunities at the Grinnell contact center located at 11 11^th Avenue in Grinnell, IA and will begin hiring towards the end of the summer. The company expects to begin operations on September 1, 2009. For more information on employment at Thomas L. Cardella & Associates, please visit www.tlcassociates.com.

About Thomas L. Cardella & Associates

Founded in April of 2007, Thomas L. Cardella & Associates is ranked as one of the fastest growing contact center companies in the United States. In just over two years, Thomas L. Cardella & Associates has grown to four locations in the state of Iowa: Cedar Rapids, Coralville, Keokuk, and Marshalltown, and currently has more than 700 employees. In June of this year, Thomas L. Cardella & Associates won two prestigious Excellence Awards during the 10^th Annual IQPC Call Center Week. Thomas L. Cardella & Associates was honored with the top award in the Best in Class Call Center (Over 200 Employees). Thomas Cardella was named first runner-up for Call Center Leader of the Year award.

The company focuses on the direct marketing needs of Fortune 500 clients in the financial services, insurance, publication, technology, telecom, entertainment, utilities, and travel industries.  Thomas L. Cardella & Associates is an outsourced provider of solutions such as Inbound Customer Service, Outbound Teleservices, Email Management, Webchat, and Customer Support services. For more information about Thomas L. Cardella & Associates, please visit: www.tlcassociates.com.

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